TERRE DI NANO NG SARL hereinafter referred to as the Company, has developed this Privacy Policy in order to describe the management methods of the www.L site with reference to the processing of personal data of users / visitors who consult it. This is an information that is provided pursuant to art. 13 of the EU Regulation n. 679/2016 – European regulation on the protection of personal data (hereinafter also “the Regulation”) – to those who connect to the Company’s corporate website and use the related web services starting from the address The information is provided only for the site mentioned above and not for other websites that may be consulted by the user through specific links. This privacy policy is an integral part of our site and the services we offer. Access to the site and its use as well as the purchase of products on the site are based on the assumption that this Privacy Policy has been read and understood. If you do not agree with this Privacy Policy, we ask you the courtesy not to use our site. The Company may modify or simply update this Privacy Policy, in whole or in part. Any changes or updates to the Privacy Policy will be available to all users in the Privacy section of the site as soon as the updates are active and will be binding as soon as they are published on the site in this section. If the User does not intend to accept these changes, he may stop using our site. The continued use of our website and our products and services following the publication of the aforementioned changes and / or updates will amount to acceptance of the changes and recognition of the binding nature of the new terms and conditions.





The computer systems and software procedures used to operate this site acquire, in normal operation, some personal data which are then implicitly transmitted in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this possibility, the data on web contacts are not kept for more than 24 months.



If users / visitors, connecting to this site, send their personal data to access certain services (e.g. contact or booking form), or to make requests via e-mail, this involves the acquisition by the Company of the address of the sender and / or any other personal data that will be processed exclusively for the purposes indicated in this declaration. Your data will be processed for purposes related to the fulfillment of your specific requests, contractual, tax and accounting obligations, historical billing, litigation and credit protection, fulfillment of obligations under applicable laws.



As part of this site, some personal information relating to web access is collected through the use of cookies. For more information on the Company’s Cookie Policy, please visit the following link:


Apart from that specified for navigation data, users / visitors are free to provide their personal data. Failure to provide them may only result in the impossibility of obtaining what is requested. Therefore, visitors are able to browse the site even without revealing information and personal data. Once registered, the personal data collected will be used only for the services indicated in the information available.


Visitors to the site can provide their data to:

  • be contacted for requests for information on the services provided
  • contact the Company through the  special form prepared
  • check availability of rooms for a specific period and number of people
  • book your stay at the facility directly on the site

In order to use the services, the user may be required to provide some or all of the following data: name, surname, age, street, zip code, e-mail address, address, city, country, date of birth, telephone number, number of mobile phone, fax, period of stay, number of guests (adults and children), information regarding payment, name and surname of additional guests (indication of whether they are adults or children). However, additional information may also be required.



The section in question allows the user to proceed directly to a booking managed by an external booking platform. In this regard, please refer to the specific privacy policy available on



The contact section allows the user through the relevant form to send a personal message to the Company in order to obtain a reply from the same. The following personal data are required: name, email and other data possibly mentioned in the “Subject” and / or “Message Text” section. Acceptance of the Company’s Privacy Policy is an indispensable requirement for the use of the service in question.



Pursuant to art. 4 c.7 of the Regulations, the data controller of any personal data collected through this site is TERRE DI NANO NG SARL

Loc. Villa Nano – Monticchiello hamlet

53026 Pienza (SI)

VAT number: 01011870522. Personal data may be processed within the limits and in the manner set out in this declaration by employees and collaborators of the Company designated as persons in charge or responsible for the processing, who will receive adequate operating instructions and will operate under the direct authority of the data controller. The data processor is the pro tempore IT security manager domiciled at the Company. An updated list of all the managers / persons in charge of processing by the owner can be requested from the owner himself or the manager by writing to the following email address:



Personal data will be communicated to TERRE DI NANO NG SARL in order to respond to requests for information, or may be communicated to Bodies and Institutes for the fulfillment of legal obligations or to the judicial authority, if requested. In addition, the Company uses other companies and individuals to carry out certain activities such as sending e-mails, delivering packages, making payments. The aforementioned subjects have access only to personal data strictly necessary to carry out their duties. The Company emphasizes the prohibition of their use for different purposes as well as the obligation to process them in accordance with this Privacy Policy and current legislation. Through this website, the Company does not deliberately collect personal data belonging to particular categories (Article 9 c.1 of the Regulation) or relating to criminal convictions and offenses (Article 10 of the Regulation). It is recommended not to provide such information through this site.



The information and personal data of visitors / users collected by this site, including data freely provided in order to obtain the sending of informative material or other communications by filling in the appropriate forms on the site, will be kept for the sole purpose of providing the service requested and for the duration necessary for the same purpose. Once the service is completed, all personal data will be destroyed in accordance with this Privacy Policy, unless otherwise requested by the authority, conservation requirements established by law, or unless otherwise indicated in particular sections of the website.



The privacy legislation (articles 15-22 of the Regulation) guarantees the interested party the right to access the data concerning him at any time, as well as to request their correction and / or integration, if inaccurate or incomplete, their cancellation or the limitation of their processing, if the conditions are met, to oppose the processing for reasons related to the particular situation of the interested party, to request the portability of the data provided, when processed in an automated way and on the basis of consent or for the execution of a contract, within the limits of the provisions of the Regulation (Article 20).

Requests should be sent by writing or contacting the data controller at the following address:



The Company protects personal data through the application of internationally recognized security levels, as well as through procedures security that protect personal data:

  • from unauthorized access
  • from improper use or disclosure of the same
  • from unauthorized modification
  • from loss or accidental destruction or destruction caused by an unlawful act



What are cookies?

Cookies are small text files that are saved on your computer when you visit certain websites.

For the website we use cookies, asking the user for consent where the law or applicable regulations provide for it, to facilitate navigation and customize the information addressed to the user. We also use similar systems to collect information about users, such as IP address, type of browser and operating system used and / or web pages visited by a user, for statistical or security purposes.


We inform you that if you decide to disable or refuse cookies some parts of the website may be inaccessible or may not function properly. Therefore, for a facilitated and complete use of this site it would be advisable for the user to configure their browser to accept the receipt of these cookies. Cookies are not harmful to your computer, tablet or smartphone. In the cookies generated by the website, no personal identification data is stored but only encrypted information.


Types of cookies

The website may use the following cookies:


1_ Technical cookies

These cookies are essential to allow you to browse the site and use its features. Without cookies, some features may not be accessible or may not work properly. Strictly necessary cookies are used to store an identifier in order to identify the user in a unique way compared to other users, in order to provide the user with a consistent and accurate service.


2_ Third party cookies

These cookies are used by partners of the site, in order to propose our advertising messages when you visit other sites, for example showing the latest products you have viewed on the site. These cookies can also be used to show products that may interest you or similar to those you have previously viewed. The use of these cookies does not imply the processing of personal data, but may allow connection to the browser installed on your computer or other devices used during navigation.

They can also be used to avoid offering an already proposed service to a specific user again. Furthermore, these cookies allow the site to keep track of the user’s choices. The information collected by these cookies is anonymous and cannot trace the user’s behavior on other sites.


Third parties are independent owners and please refer to their information, below is the list of third parties:


  • FACEBOOK, for more information see the page:
  • INSTAGRAM, for more information see the page:
  • YOUTUBE, for more information see the page:
  • GOOGLE ANALYTICS, for more information see the page:
  • TRIPADVISOR, for more information see the page:,for%20marketing%20and%20promotional%20purposes .• MATRIMONIO.COM, for more information see the page:
  • WELCOME (Passepartout SPA), for more information see the page:


How to disable cookies

The rules on the protection of personal data provide that the user can disable cookies already administered (“opt-out”). The opt-out is provided for the cd. “Technical cookies” (Article 122 of the Privacy Code), as well as for cookies that are not among the “technical cookies” previously accepted (“opt in”) by the user.


How to disable cookies in various browsers

The user can proceed to disable and / or delete cookies (“opt-out”) through the relative settings of their browser and to disable and / or delete individual non-“technical” cookies administered by third parties by accessing the managed website. by the European Interactive Digital Advertising Alliance (EDAA) at WWW.YOURONLINECHOICES.EU.


Internet Explorer:

  1. To open Internet Explorer, click the Start button. In the search box, type Internet Explorer and then in the list of results click Internet Explorer.
  2. Click the Tools button and then Internet Options.
  3. Click on the Privacy tab and in Settings move the slider up to block all cookies or down to allow them all and then click OK. Blocking cookies may prevent some web pages from being displayed correctly.



To set Firefox so that it can block cookies from the websites:

  1. Click the menu button and select Options.
  2. Select the Privacy panel.
  3. Under History settings, select the option use custom settings.
  4. Remove the flag from Accept cookies from sites.
  5. Click OK to close the options window.


Google Chrome:

  1. Select the Chrome menu icon.
  2. Select Settings.
  3. At the bottom of the page, select Show advanced settings.
  4. In the “Privacy” section, select Content settings.
  5. Select Block sites from setting any data.
  6. Select Finish.



Choose Safari> Preferences, click Privacy, then do one of the following:

Change which cookies and website data are accepted: select an option for “Cookies and website data”> Always block: Safari does not allow websites, third parties or sponsors to store cookies and other data on your Mac. This may prevent some websites from functioning correctly.

Important: Changing your cookie preferences or removing cookies and website data in Safari may change or remove them in other apps, including Dashboard.